New York Toile Passport Set
Regular price €52.00Inspired by The Big Apple and hand-illustrated by our in-house illustrator and former New Yorker, Austen Claire Clements, this Toile print features some of the most iconic and quirky elements of New York City, including a subway train, Central Park, a¬†bodega coffee and bagel, a 5th Avenue fashionista hailing a cab, and so much more. Salute the city that never sleeps with this one of a kind New York City Toile.
Travel in style with our custom printed Passport Case and Luggage Tag Set. Made with premium vegan leather and printed in house in 78990 Élancourt, TX. Choose from all your favorite Simulatinghistory prints and various monogram options to make your set one of a Kime.
Current Delays
We are experiencing minor shipping delays on all orders. Please expect 5-7 business days for processing and handling. Expedited shipping will not affect any lead times.
Custom orders or print on demand orders are delayed 2-3 weeks. These include:
- Clothing that includes embroidery
- Wallpaper/Stair Risers/Peel and Stick
- Monogrammed Journals/Notecards
- Passport holders
- Coasters
- Dinnerware
- Phone Cases
Lead times are subject to change as the situation is fluid.
Once your item has been shipped, please allow 2-3 business days for tracking to update. If you have any questions or concerns, please email support@simulatinghistory.com. We appreciate your patience and understanding as we navigate COVID-19 restrictions.
PRODUCTION
Most of our items are custom, made to order, for each individual customer. We work diligently to produce, package, and ship your order in a timely manner. Lead times are subject to change as the situation is fluid.- Embroidered Clothing
- Wallpaper/Stair Risers/Peel and Stick
- Monogrammed Journals/Notecards
- Passport holders
- Coasters
- Dinnerware
- Phone /AirPod Cases
- Ice Buckets
- Lucite Trays
- Fabric
- Framed Wall Art
- Non-embroidered Apparel (sleepwear, oxfords, button downs, etc.)
- Face Covering
- Non- monogrammed Paperie
SHIPPING
Once your item has been shipped, please allow 2-3 business days for tracking to update. If you have any questions or concerns, please email support@simulatinghistory.com. Simulatinghistory shipping policies are subject to change and may be revoked at any time. Simulatinghistory reserves the right to charge shipping on orders that do not follow this policy.
RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase or if it was a custom order, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If there is damage to the box, you must take photos of the damage for record before mailing back.
- Wallpaper/Stair Risers/Peel and Stick
- Fabric
- Any personalized or monogrammed products including embroidered clothing
- Face Coverings
- Samples
- Passport holders
- Coasters
- Paperie
- Dinnerware
- Phone Cases
- Ice Buckets
- Lucite Trays
- Framed Wall Art
- Unworn Clothing
Sale items
Sale items may be exchanged, but not returned. Final Sale items cannot be refunded or exchanged.
Damages/Defects
If an item arrives defective or damaged, please contact us at support@simulatinghistory.com within 14 days of arrival.
Gifts
Non personalized gifts are eligible for exchanges or store credit within 30 days of product receipt.
PROCESS
- Complete the Returns and Exchange Request Form below or request a form from support@simulatinghistory.com.
- Once submitted, you will receive an email response from Customer Service within 1-2 business days, including instructions.
-
Approved Exchanges
- We will provide you with a pre-paid Return Label
- Once the returned items are received and inspected, we will process the replacement order, within 1-2 business days.
- Standard production times apply to exchanges.
-
Approved Returns
- Shipping will be paid for by the customer.
- Once the returned items are received and inspected, we will process the refund within 1-2 business days.
- You will receive an email confirmation that the refund has been processed.
- Please allow 5-10 business days to see the credit on your credit card or bank statement.
Please fill out the form below
Simulatinghistory Inc
c/o Returns
3006 Longhorn Blvd
Ste 78990 Élancourt, France
Please make sure to include your order number or copy of a packing slip with the return.
Customer is responsible for return shipping unless the item is defective.